Just got back from the NAPEO (National Association of Professional Employer Organizations, www.napeo.org) Conference in Lake Las Vegas. Great job by the NAPEO people in putting it all together.
They had some terrific speakers, primarily focused on the the sales end of the business, but I was particularly impressed with Todd Cohn, who gave a breakdown of some particular States that NAPEO is working with the various legislations to improve the climate for PEO within that State. Todd is the Assistant Director of State Government Affairs at NAPEO and has been there for about four years. Some of this legislation is vital to protect not only the PEO’s, but clients of PEO’s.
My post is more about business in general and how energizing it can be to go to your industry trade shows. I know that the economy is tough and spending money to go to Vegas or Miami or New York or New Orleans may be just out of your budget, but the connections you make there can often be priceless.
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Moving to an HR outsourcing company, particularly a PEO (professional employer organization) can have tremendous benefits when dealing with workers compensation insurance as it pertains to State-sponsored funds. One major state-sponsored fund, the California State Fund, will be seeing a large increase in rates in the coming months. There is a great opportunity for all businesses to reevaluate that relationship to see if there is a better way of doing business.
How can PEO’s help these businesses? By getting you out of the fund entirely and partnering with the PEO and placing your risk (employees) on their books.
From our experience we have seen discounts on workers comp by as much as 50 percent. In addition, the comp coverage becomes a pay-as-you-go solution, freeing up your cash flow.
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We have found a niche in solutions for hr outsourcing for our clients. Industry-specific solution providers. Granted most PEO’s or ASO’s would prefer a mix of clients in order to help them manage risk, both from a workers compensation and healthcare benefits standpoint, but there are solutions that make a lot of sense for specific industries.
The main advantage is the exceptional overall industry knowledge that the PEO brings to its client companies. For instance, we have a solution for trucking that not only saves our clients upwards of 20% on their workers compensation insurance, but has the industry knowledge to keep drivers safe and assist its client companies in background checks and safety management programs. Not to mention the expertise in running various payroll types for truckers. Straight pay, commissions, per diem, etc.
We also recommend construction companies (all workers comp codes) to look specifically for providers that have the industry knowledge that not only starts them out at low workers comp rates, but has the expertise to keep their job sites safe. Saving money in the long run.
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One of the services that are often overlooked by companies looking at PEO is the fact that they are receiving a free HRIS (human resources information system) in a lot of instances from their provider. How can that be? Think about it. If you are a PEO and you have multiple worksite locations with multiple job codes, pay codes, pay frequency, etc…what is the most efficient way to manage all of that information? HRIS. So a PEO purchases an HRIS, then has additional modules added and layers of security so they can offer what amounts to a free web-based HRIS to their clients.
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But first, you have to want to be an employer that wants happy employees. Happy employees are productive employees. In addition, happy employees do not leave you. Thus, the huge cost of turnover, which is oftentimes, estimated as much as 50% of gross payroll due to lost management time, re-training and recruiting.
Therefore, if you have in place a benefits package that rivals those of big companies…why would your employees leave? The fact is, the will not. The hard dollar costs of benefits for employees are more than saved in hard and soft dollar savings.
Whether you go with a PEO (professional employer organization) or ASO (administrative service organization) to help you manage your human resources, for small to mid-sized companies, the economies of scale realized by these models will make your hr outsourcing a cost-effective tool that actually prop up your bottom line.
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Generally speaking, PEO, or other HR outsourcing solution, can save their clients upwards of 10 to 25% on their current workers compensation insurance.
How can they do that? By better managing the risk management and billing process over a larger group. Again, this is basic economies of scale. If you are a 25 man manufacturing company, doesn’t it stand to reason that you would be better served piggy-backing on a larger company’s insurance program as they have the capacity to manage claims and cut costs?
In addition, most PEO’s, offer pay-as-you-go workers compensation insurance. So the “big deposit” and/or make-up payments at the end of your insurance year are no longer a factor. Giving smaller businesses a more flexible cash flow.
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Who knows the market better than a professional? By working with an HR outsourcing consultant, you get fast-tracked to the front of the line. HR services providers are increasing relying upon outside consultants and sales personnel to assist them in bringing in new business. Because the outside consultant has moved the client from lead to certified prospect, the provider is more willing to price on smaller accounts. In addition, since hr outsourcing consultants are considered big producers by the vendor, their clients are often given preferred pricing.
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By working with a PEO (professional employer organization) or other HR outsourcing provider, you have taken the first step in making your business one that potential employees will flock.
How so? Due to the nature of most HR outsourcing providers, including PEO, you are now able to offer a benefits package that is as good, if not better, than most Fortune 500 companies. Full health, dental, vision, 401k, short and long term disability…all at your employees’ fingertips.
In addition, due to the immediate economies of scale that you will recognize, these benefits will likely be priced lower than you can get on your own.
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We have been speaking with micro and small businesses for the past 5 years about their HR outsourcing options. Obviously, we thing the best model is a Total HR outsourcing model, such as PEO or ASO. But some small businesses insist on getting their own HRIS. This is usually a very costly mistake. The price-tag on these systems is often a roadblock in and of itself. But the real issue is who is going to service and maintain the system after purchase?
We recommend taking a hard look at PEO or ASO or employee leasing companies, as they have already bought the software and are running it for the benefit of their client companies. At a much more reasonable price.
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